Skills: Specific skills such as computer usage, communication, 10-key touch, etc.Ĭ. Knowledge: The level of education, experience, and training an individual must have at minimum to be considered qualified for the position.ī. Lives by the Hard Rock Values! Knowledge, Skills, And Abilities RequiredĪ. Represents Hard Rock Biloxi in the most positive manner with guests, co-workers, managers, and vendors. Upholds the Mission Statement – We create authentic experiences that rock. Maintains knowledge of property information, including memorabilia. Provides superior guest service to all guests.Įducates customers on upcoming promotions and events. Must receive cash handling instructions and abide by property cash handling policies and procedures.Īssists patrons in requests for assistance, services, and information in a courteous, respectful manner. Trains, schedules and coaches event/promotion associates. Handles the logistics for events & promotions, gifts pickups and Slot & Bj Tournaments set-up and breakdown.Īssists with all décor such as Balloon Columns & centerpieces Provides training and coaching to all event/promotion associates as directed by Special Events Manager. Manages associates work schedules based on needs. To include all décor and centerpieces as directed by Special Events Manager. Assist Special Events & Promotions Manager with overseeing the facilitation and logistics of in-house events, promotions which include: giveaways, gift pickups, player events/tournaments.
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